Shipping policy

Shipping Policy – ShopDekora

Thank you for shopping with ShopDekora. We are committed to providing reliable order processing and shipping services for our customers.

Order Processing Time

Orders are typically processed within 1–5 business days after payment confirmation. Processing times may vary during holidays, high-demand periods, or due to supplier availability.

Orders are not processed on weekends or major holidays.

Shipping Time

Estimated shipping times vary depending on the destination, carrier, and product availability.

Typical estimated delivery times:

United States: 7–20 business days
International Orders: 10–30 business days

Please note that shipping times are estimates and are not guaranteed.

Tracking Information

Once your order has been shipped, tracking information will be sent to the email address provided during checkout when available.

Delays

Delivery delays may occur due to:

Carrier disruptions
Weather conditions
Customs processing
High seasonal demand
Incorrect shipping information provided by customer

ShopDekora is not responsible for delays caused by shipping carriers or customs authorities.

Incorrect Address

Customers are responsible for providing accurate shipping information at checkout. Orders shipped to incorrectly entered addresses may not qualify for refunds or replacements.

Lost or Damaged Packages

If your package arrives damaged or appears lost in transit, please contact us within 7 days of the expected delivery date with supporting information so we can assist in resolving the issue.